COVID-19 Precautions

Covid-19 Response Assurance

Yr Hen Felin - The Old Mill, Bed & Breakfast

This pandemic is all rather new and frightening for us all, so, please bear with us
whilst we do everything in our power to keep our guests and our family safe and
healthy, these are a few simple and sensible pointers that we have come up with
following the guidelines that have been issued by the Welsh Government.

Check-in time is strictly between 16:00 and 18:00 hrs, therefore, please DO
NOT arrive before this allocated time.

The keys are sanitized after every guest.

Sanitizers are available throughout the premises.

Frequent hand washing is advised.

All rooms are sanitized, and all linen is washed at a 60° temperature.

For best practice, we will not be entering your room EXCEPT to renew your teas/coffees/milk/biscuits, etc

If you require your bin change, please tie a knot in your bin and leave it outside
your door between 9 am - 11 am in morning. A wicker basket with clean
towels will be left outside your room during your time away from the B & B. 

All requests and information should be made by email to Carys before your
stay, to - henfelin@btinternet.com this will help limit contact.

In the case of an emergency or you feel unwell call Carys' mobile at 07771 640255
and then contact Local GP phone: 01758 721851 or simply 111.

We must consider all our guests and our family, and, on that basis, we do not
facilitate self-isolation for guests.

To enable social distancing, we will at present request that you keep to your designated table during your stay with us. 

You will also have a designated serving table/sideboard with only your cereals, milk, water, jams, fruit, yogurts, juices, and sauces on them.
Obviously, your crockery, cutlery, etc will be washed as per our usual, daily, cleaning regime.
Your breakfast menu can be left on the hall desk the evening before your
breakfast with your pre-chosen items.

At Checkout, we request that all bins are tied and that all windows are left
opened.

Keys should be placed in the room door on departure.

We cannot store luggage after departure time 10:30 am

• Emergency Procedures for suspected Covid-19
•  Advise the owner that you are showing signs of Covid-19. Please phone or
  email henfelin@btinternet.com / 01758 720195 / 07771 640255.
•  Contact local GP Surgery for instructions.
•  Please stay in your room until you have arranged a location for self-isolation
  (this will mean if you or your partner are well enough to drive in your own
  car to your home destination).
• We are unable to facilitate anyone's self-isolation in our home / B & B.
•  Before departure tie a knot in the bin bag in your room.
•  Place all linens in a Laundry Bag that we can provide and ensure that it is
  securely closed.
•  Open windows for ventilation.
•  For more information see
   Http://www2.hse.ie/coronavirus
   Http://www.gov.ie/health-covid-19
• Guest Check-in Protocol
• Information concerning contact tracing must be supplied by all guests. This will be in the completed form of guest registration.
• This will also enquire whether you have any COVID-19 symptoms, unfortunately, if it is a yes, we will be unable to have you to stay.
• Check-in can take place between the hours of 16:00 - 18:00.
• The keys for the front door and your room will have been sanitized and will be
  placed on your door.
• We ask guests to be mindful of social distancing within the B&B
  
  Guest Rooms and Public Area Cleaning Protocol
• All public areas are frequently cleaned daily with a sanitizer.
• All hot spots are sanitized frequently i.e. light switches, doorknobs,
  banisters, handrails, surfaces, and keys.
• All sanitizing stations will be cleaned and stocked daily
• All guest rooms are sanitized and closed and locked before guest arrival.
• All hot spots, in your room, are evidently cleaned and sanitized as well as soft
  furnishings, hairdryers, and T.V. remote controls will also be sanitized and sealed.
• Linen and towels will have been washed at a 60° hot wash temperature.
• Unless requested we will not enter the guest rooms during your stay.
• Please tie a knot in your bin liner and if a change is needed place it outside of
  your bedroom door between 9:00 - 10:30 / 11:00 am
•  Please open windows for ventilation
• BUT more than anything, do try and relax and enjoy your stay with us here at
• COVID-19 - if our area or yours is in Lockdown due to Gov. Legislation then your deposit may be returned in full or if required a voucher will be issued for the deposit paid.
  
  
  
  
• Yr Hen Felin - The Old Mill, Bed & Breakfast